FAQs

Product

What makes your candles different?
Our candles are designed to be kept. Each piece is a refillable stone vessel — made to live in your space, not be thrown away.


How does the refill system work?
Once your candle is finished, simply replace the insert with a refill. Same vessel, new scent.


What are your candles made from?
We use natural soy wax, 100% cotton wicks, and premium fragrance blends for a clean, even burn.


How long do they burn for?
Approximately 50–70 hours, depending on how the candle is burned.


Are your candles handmade?
Yes — each candle is hand-poured in small batches.


Are the stone vessels all the same?
No — each stone is naturally unique, with its own colour and veining.


Scent

How strong are the scents?
Most of our scents are balanced — noticeable but not overpowering.


Orders & Shipping

How long does shipping take?
Orders are processed within 2–5 business days. Shipping times vary depending on your location.


Do you ship Australia-wide?
Yes, we ship across Australia.


Can I track my order?
Yes — tracking details will be sent once your order has been dispatched.


How do I get the best burn?

For the best experience:

  • Burn for 2–4 hours at a time
  • Allow the wax to melt evenly across the surface
  • Trim wicks before each burn

This helps maximise burn time and keeps your candle performing beautifully.


 Where do your candles look best?

Anywhere you want to elevate.
They’re perfect for coffee tables, bathrooms, bedrooms, and entry spaces.

FAQs

Product

What makes your candles different?
Our candles are designed to be kept. Each piece is a refillable stone vessel — made to live in your space, not be thrown away.


How does the refill system work?
Once your candle is finished, simply replace the insert with a refill. Same vessel, new scent.


What are your candles made from?
We use natural soy wax, 100% cotton wicks, and premium fragrance blends for a clean, even burn.


How long do they burn for?
Approximately 50–70 hours, depending on how the candle is burned.


Are your candles handmade?
Yes — each candle is hand-poured in small batches.


Are the stone vessels all the same?
No — each stone is naturally unique, with its own colour and veining.


Scent

How strong are the scents?
Most of our scents are balanced — noticeable but not overpowering.


Orders & Shipping

How long does shipping take?
Orders are processed within 2–5 business days. Shipping times vary depending on your location.


Do you ship Australia-wide?
Yes, we ship across Australia.


Can I track my order?
Yes — tracking details will be sent once your order has been dispatched.


How do I get the best burn?

For the best experience:

  • Burn for 2–4 hours at a time
  • Allow the wax to melt evenly across the surface
  • Trim wicks before each burn

This helps maximise burn time and keeps your candle performing beautifully.


 Where do your candles look best?

Anywhere you want to elevate.
They’re perfect for coffee tables, bathrooms, bedrooms, and entry spaces.